Unable to get any customer service from Injen Systems

So I’ve been trying for 4+ months now to get some customer service from Injen Systems for the Super SES Exhaust on my Nissan 350z that has a massive leak in it.

Back in August I received a response from Injen

Hi Chris,

Can you send me a picture of your exhaust? I guess we had a few different ones made for that same vehicle and a photo would make it much easier to figure out what part and get you the correct part.

Thank You,

 

I responded with photos of the exhaust and what I needed. I have heard nothing back. I’ve emailed them multiple times, even emailing their tech and info email addresses, but so far I have not received a single response from them since that email quoted above.

I sure wish I could get some help, I actually liked the exhaust on my 350z, but this has to be the worst customer service ever!

 

UPDATE: I'm glad to say that Injen came through and got me the replacement parts I needed!

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